You may wonder why our process doesn’t include the usual intro calls/exploratory calls/live reviews, and why we don't even deliver the pitches, for that matter. This isn't your standard agency model.

Here’s our rationale:

1) By cutting out hours dedicated to sales, calls, nurturing clients, scheduling, making pitch decks and proposals, etc., we’re able to take the savings and apply it toward creating an affordable model for our customers. Now, instead of spending thousands on brand and creative services, you're able to get it for significantly less.

2) No one wants to spend their time on calls and meetings, period. We find that they tend not to be a productive use of time, and you end up sending the more relevant information and recapping the call over email anyway.

3) Bandwidth. We want our team to stay focused on doing the stuff they’re great at (designing, writing, thinking).

Less meetings for all!

Why is it set up like a store?

Branding and marketing can be overwhelming. With Sumi, you’re in a familiar experience (everyone has online shopped), while keeping our services easy to understand, affordable, and completely transparent for you. We hope you like our straight-forward approach (and the speed that comes with it).

Please reach out if you’d like a referral to another agency. Unfortunately, we do not pitch customers in order to sell our services, which keeps our pricing consistent and affordable for everyone. You are, however, MORE than welcome to reach out with clarifying questions!

If we do not currently offer a service or bundle that you would like, let us know, and perhaps we can set it up for you or add it in the future.

We are based in the US but... Yes! Though, we are English-speaking. Please reach out if you would like to work with us but aren’t sure about proceeding due to location or language.

Depending on the product you select, the team will differ, but at minimum, your project will be worked on by at least 1 designer, 1 brand strategist, and 1 copywriter.

When you grant final approval of your creative, you’ll get a beautiful PDF file, but you’ll also receive different formats and working files in your delivered package.

To request an expedited timeline, please reach out to us directly and we’ll see what we can do. Unfortunately we are not always able to accommodate these requests, or it may be available at an additional fee, but we'll try our best to accommodate your situation.